SHIPPING POLICY

Shipping Policy – Luxera Store

Effective Date: April 1, 2026

At Luxera Store, we aim to deliver your orders quickly and safely. This Shipping Policy outlines how we handle shipping, delivery times, and related details.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email with your order details once your purchase is complete.

2. Shipping Methods & Delivery Times

We offer standard and expedited shipping options. Estimated delivery times (after processing) are:

  • Standard Shipping: 5–10 business days (Domestic, USA)
  • Expedited Shipping: 2–5 business days (Domestic, USA)
  • International Shipping: 10–20 business days (varies by country)

Delivery times may vary due to factors such as weather, customs, or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on weight, destination, and shipping method.
  • Free shipping promotions may apply for qualifying orders (check website for details).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your package through the carrier’s website.

5. Shipping Restrictions

  • We currently ship to most countries worldwide.
  • Some remote locations or PO boxes may have restricted delivery options.

6. Lost or Damaged Packages

  • Luxera Store is not responsible for packages lost or damaged during transit.
  • If your order is lost or arrives damaged, contact us at support@luxerastore.com. We will assist in filing a claim with the carrier.

7. Contact Us

For questions about shipping, delivery times, or tracking, reach out to our customer support team:

Email: support@luxerastore.com
Address: Luxera Store, 123 Fashion Avenue, Los Angeles, CA, USA